Smart Logger II – VoIP
New generation VoIP interception and
recording software |
Along with recording analog and digital
telephone lines, microphones and radio channels, STC now offers VoIP
recording technology. This turns Smart Logger II platform into truly
convergent solution, capable of recording each and every speech interaction
necessary for your business purposes.
Smart Logger II recording station captures
and decodes VoIP traffic in a local area network via common Ethernet
10/100/1000 card. VoIP conversations are recorded in a database. All the
relevant information: telephone and SIP-numbers, IP-addresses, date, time
and duration is also stored in the database.
APPLICATIONS
- Small and
medium-sized businesses: recording Voice-over-IP customer
interactions
- IP-powered
contact centers: quality assessment and agent evaluation procedures
- Emergency
services and hotlines: capturing and archiving VoIP traffic for
further processing and analysis
HIGHLIGHTS
- Convergent solution: recording all the
speech interactions (VoIP, analog, digital telephony) by a single
recording station
- Scalability: affordable and easy increase
of channel capacity by adding new recording devices and stations
- Comprehensive solution: recording
available for all corporate VoIP solutions by leading providers (Avaya,
Cisco, Nortel)
- Complete control: live listening to VoIP
conversations and playback of recorded interactions
TECHNICAL SPECIFICATIONS
LAN connection requirements:
- IEEE 802.3 LAN
- IP V.4
- 10/100/1000 Mb Ethernet connection
Supported codec's and speech protocols:
SMART LOGGER II - VoIP CONFIGURATIONS
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